Return & Refund Policy

At Oship.Pk, customer satisfaction is our priority. We want you to have a smooth and reliable shopping experience.

Return Eligibility

Customers can request a return if:

• The product received is damaged or defective.

• The wrong product was delivered.

• The product received does not match the order.

• The package is significantly damaged upon delivery.

For health and hygiene reasons, opened or used supplements/products may not be eligible for return unless the product is defective or the wrong item was delivered.

Return Request

Please contact our customer support team as soon as possible after receiving your order. Provide your order number, product details, and clear photos/videos of the product and packaging when required.

Product Condition

Returned products should be:

• Unused and unopened.

• In their original packaging.

• Complete with all labels, seals, and accessories.

• In the same condition as received.

Refund

Once the returned product is received and inspected, we will inform you whether your return has been approved.

If approved, the applicable refund will be processed according to the original payment method or another mutually agreed method.

Non-Returnable Items

Certain products may not be eligible for return, including products that have been opened or used, unless they are received damaged, defective, or incorrect.

Important Note

Customers are requested to check their order and package carefully upon delivery. If you receive a damaged, incorrect, or defective product, please contact us promptly so we can assist you.

For any questions regarding returns or refunds, please contact Oship.Pk Customer Support.

Thank you for choosing Oship.Pk.